Returns & Refunds
At BAAM Supplies, we want you to be completely satisfied with your purchase. If something isn’t right, we’re here to help. Please review our Returns & Refunds Policy below to understand how returns, exchanges, and refunds are handled.
1. Return Eligibility
You may request a return if:
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The item is unused, unworn, and in its original condition
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The item is returned in its original packaging
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The return request is made within 30 days of receiving your order
Items that show signs of use, damage, or alteration may not be eligible for return.
2. Non-Returnable Items
The following items are non-returnable and non-refundable:
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Final sale or clearance items
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Gift cards
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Personalized or custom-made products
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Items damaged due to misuse or improper handling
3. How to Initiate a Return
To start a return, please contact us with:
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Your order number
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The item(s) you wish to return
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The reason for the return
Contact Information:
📧 Email: info@baam-supplies.com
📞 Phone: +1 (714) 340-9249
Our support team will provide return instructions once your request is approved.
4. Return Shipping
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Customers are responsible for return shipping costs unless the item is defective or incorrect
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We recommend using a trackable shipping service, as we are not responsible for lost return shipments
5. Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery.
Include photos of the item and packaging so we can resolve the issue quickly by offering a replacement or refund.
6. Refunds
Once we receive and inspect your returned item:
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You will be notified of approval or rejection
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Approved refunds will be processed to your original payment method
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Refund processing time may take 5–10 business days, depending on your payment provider
Original shipping fees are non-refundable unless the return is due to our error.
7. Exchanges
We currently do not offer direct exchanges. If you need a different item, please return the original product and place a new order.
8. Late or Missing Refunds
If you haven’t received your refund:
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Check your bank or credit card account
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Contact your payment provider
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Reach out to us for assistance
9. Policy Updates
BAAM Supplies reserves the right to modify this Returns & Refunds Policy at any time. Changes will be posted on this page with an updated effective date.
10. Contact Us
If you have questions or need help with a return or refund, please contact us:
Company Name: BAAM Wealth Inc
Store Name: BAAM Supplies
Address: 5381 Via Vicente, Yorba Linda, CA 92887
Phone: +1 (714) 340-9249
Email: info@baam-supplies.com
Website: https://baam-supplies.com